Returns
No Returns Policy
Effective Date: 2026
Thank you for shopping with MAISON LAPIN. We value your business and want to ensure you have a clear understanding of our policies before making a purchase.
1. All Sales Are Final
Due to the nature of our products and our commitment to quality control, we do not accept returns, exchanges, or refunds for any reason other than items damaged or defective upon arrival.
2. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 10 days of delivery at bunnyperfumery@gmail.com with:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
We will review your claim and, if approved, send a replacement at no additional cost.
3. Order Cancellations
Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before completing your purchase.
4. Contact Us
If you have any questions about this policy, please reach out to us at our contact page.